Learn how to tactfully handle racial and cultural differences in the workplace

Race Relations in the Workplace: Making the Most of Cultural Differences

Event Information
Product Format
Prerecorded Event
Presenter(s)
Conference Date
Thu, Aug 11, 2016
Length
60 minutes
Product Description

Learn How to Tactfully Handle Racial and Cultural Differences in the Workplace

 

Demographics are changing rapidly in the business world and race is part of those rapid changes.  Racial and cultural differences can positively or negatively impact communication and business results.

Some business analysts are uncomfortable knowing how to communicate effectively when race seems to be part of the dynamic. Racial bias, whether real or perceived can be a huge problem. The “Black Lives Matter” movement has generated some new intensity that is not simple to navigate interpersonally. Communication differences also offer a huge opportunity for building a strong work culture. Diversity, when done right, adds so much richness to a company’s culture and can enrich the financial bottom line.

Join this session by expert speaker Tom Esch and know how the recent social movements can affect the business environment and what steps can be taken to minimize it. Learn how to tactfully handle racial and cultural differences in the workplace.

Session Highlights:

  • How current social movements can impact the business environment and what to do to minimize that.
  • How communication expectations and messages can be different in various cultures.
  • Uncover and understand how to make the most of your privileges, whatever your title or ethnic or racial background.
  • New concepts, understanding and language that will provide more insights for you to effectively navigate this challenging terrain.
  • Understand the importance of interpersonal and cross cultural awareness.
  • Get a “How-To Respond Guide” to people involved in the Black Lives Matter movement.
  • Find a handy checklist of skills required to de-escalate anger and remain calm during tense encounters.
  • The value of emotional intelligence when work relationships are stressed.

Who Should Attend:

  • Senior leadership and corporate leaders
  • Leaders responsible for work culture and ethnicity
  • Customer facing professionals from Retail, Hospitality etc. companies
  • Training Professionals
  • Health Care professionals
  • Customer Service Managers and executives
  • Retail Managers and Supervisors
  • Retail Operation Managers
  • HR Directors, managers and generalists
  • Managers and supervisors
  • Business Analysts
  • Auditors
  • Board members
  • All professionals across industries and levels as well as managers, supervisors, team leaders and executives that have responsibilities for leading a team of one or more people

Ask a question at the Q&A session following the live event and get advice unique to your situation, directly from our expert speaker.

Order Below or Call 1-866-458-2965 Today

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Phone

1-866-458-2965

Fax

1-919-287-2643

About Our Speaker

Tom Esch

Tom Esch has been involved in courageous conversations since 1969 when a whiffle ball game ended badly.  Since then he has become a specialist in challenging situations and has inspired more than 20,000 people around the world with his messages. He has lived extensively in East Africa and spent time living in Guatemala.  He has worked, lived with and befriended people who are upper class, middle class and...   More Info
More Events By The Speaker

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