Project managers face a slew of challenges to bring a project to a quality completion on time and on budget. Corrective actions taken by them mostly focus on resolving variances that might impact their immediate goals for the project at hand. However, when you identify process gaps through root cause analysis (RCA), the changes you make will impact both your current and future projects – and have a more significant impact than a traditional lessons-learned event.
Corrective action is one of the components of the Managing Quality process within the Project Management Institute’s project management body of knowledge (PMBOK). Project managers often act without properly identifying the gaps in organizational processes. This may lead to a short term solution – but it can make things worse over the long term. You need to understand the source (or the root cause) of the problem to eliminate it – and RCA is the most effective way to do it.
Join this must-attend webinar by top industry veteran Duke Okes, where he will discuss the three core components and five necessary steps to conduct an effective RCA. You will learn the different types of causes that can be investigated, and when to use deductive and inductive thinking. Okes will also provide valuable insights on the role of the project management office – and how it will help you complete your projects on time and on budget.
Here is a taste of what you will uncover in this instructive session:
Who Should Attend
Ask a question at the Q&A session following the live event and get advice unique to your situation, directly from our expert speaker.
- Dr. David Lim
Duke Okes (FASQ, CMQ/OE) has been in private practice for 30 years, helping organizations implement processes for better management, control and improvement of their operations. He has worked with a wide range of organizations, including manufacturing and healthcare industries as well as financial and government services. He has conducted hundreds of workshops on ISO 9001, internal quality audits, failure mode & effects analysis, performance metrics and root cause analysis.
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