Patients, Pain & Their Perceptions

Event Information
Product Format
Prerecorded Event
Conference Date
Wed, Aug 31, 2011
60 Minutes
Product Description

Powerful Techniques to Help Patients Understand the Meaning of 'Controlled Pain' while Simultaneously Improving Satisfaction

"How often was your pain well controlled?" is an HCAHPS question. Beginning in 2013, HCAHPS scores tie into reimbursement. Low scores = less revenue!

Patients given appropriate pain medications still may give low patient satisfaction scores because healthcare professionals did not effectively communicate.  Join Edward Leigh for this 60 minute audio event to gain strategies that help your patients and your bottom line!  

Also, strategies for working with non-hospitalized patients who are dealing with pain.

Through this content-rich and high-energy conference you will learn how to manage a patient's pain while simultaneously dramatically improving the patient experience.

Compliance levels will soar:

  • Surefire methods of communicating with inpatients experiencing acute pain and outpatients experiencing chronic pain.
  • An easy and effective 3-step process to assess, plan and manage a patient's pain. 
  • Avoid patients from becoming angry and frustrated regarding their pain management (Hint: prevention is the key)
  • The commonly used "1-10 pain scale" is not enough; get a more detailed, yet simple to administer method.
  • Communicating with patients about non-pharmaceutical methods of pain management.  
  • Effectively discuss blending two types of management to increase compliance.

Who should attend? All clinical professionals (physicians, nurses and others with direct patient contact) will benefit, not just pain management specialists. (Hospital administrators, office managers, and other administrative professionals will benefit to help implement training on this vital topic.)

Order Below or Call 866-458-2965 Today!

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About Our Speaker

Edward Leigh - Long Term Care Facilities Expert

Edward Leigh, MA, is the Founder & Director of The Center for Healthcare Communication. He is a national expert on raising patient satisfaction scores. He focuses on creating productive healthcare environments through dramatically improved communication between professionals and with patients. He consults with healthcare organizations and coaches professionals one-on-one to enhance patient communication. He presents high-energy and informative programs to hospitals, medical practices, long-term care facilities, corporations and healthcare associations.More Info
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