"How often was your pain well controlled?" is an HCAHPS question. Beginning in 2013, HCAHPS scores tie into reimbursement. Low scores = less revenue!
Patients given appropriate pain medications still may give low patient satisfaction scores because healthcare professionals did not effectively communicate. Join Edward Leigh for this 60 minute audio event to gain strategies that help your patients and your bottom line!
Also, strategies for working with non-hospitalized patients who are dealing with pain.
Through this content-rich and high-energy conference you will learn how to manage a patient's pain while simultaneously dramatically improving the patient experience.
Compliance levels will soar:
Who should attend? All clinical professionals (physicians, nurses and others with direct patient contact) will benefit, not just pain management specialists. (Hospital administrators, office managers, and other administrative professionals will benefit to help implement training on this vital topic.)
Edward Leigh, MA, is the Founder & Director of The Center for Healthcare Communication. He is a national expert on raising patient satisfaction scores. He focuses on creating productive healthcare environments through dramatically improved communication between professionals and with patients. He consults with healthcare organizations and coaches professionals one-on-one to enhance patient communication. He presents high-energy and informative programs to hospitals, medical practices, long-term care facilities, corporations and healthcare associations.
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