SNFs: Stay Ahead of Surveyors with an In-Depth State Operations Manual (SOM) Compliance

Event Information
Product Format
Prerecorded Event
Conference Date
Thu, Dec 13, 2018
60 minutes
Product Description

Become an Expert in Skilled Nursing Facility Compliance

How familiar are you with the State Operations Manual (SOM)? If you don’t know the differences between regulation and guidance—or the ins and outs of Appendix P and Appendix PP—then you’re setting your skilled nursing facility up for failure. After all, the surveyors checking up on you have this knowledge in their back pockets. Time to turn the tables!

Get an insider’s analysis of what SNF surveyors are looking for and uncover all you need to know about the SOM in this information-packed audio conference presented by healthcare compliance expert Carmen Bowman. She’ll give you a strong foundation for SOM compliance by walking you through each detail of the federal requirements and how surveyors use them.

Don’t let the misguided opinions of other professionals and surveyors lead you astray—get the facts and concrete action points you need to ace your next survey and effectively address Quality Assurance and Performance Improvement (QAPI). After attending, you’ll be fluent in both the regulation and interpretive guidance—and inspired to “be your own surveyor” so that you can make proactive and compliant quality improvements at your nursing facility.

Session Highlights

This program will teach you how to:

  • Understand and comply with the SOM
  • Understand and comply with Appendixes P and PP
  • Decode the key differences between regulation and interpretive guidance
  • Address F-Tags—including how to avoid letting deficiencies sink your next survey
  • Get inside the surveyor’s mind & anticipate red flags
  • Use the SOM in your QAPI to make effective quality improvements

Who Should Attend

  • Nurses
  • Nursing Assistants
  • Dietitians
  • Food service managers
  • Therapists
  • Nursing home administrators
  • Social workers
  • Activity professionals
  • Recreation Therapists
  • Surveyors
  • Any professional working in or with a nursing home

Ask a question at the Q&A session following the live event and get advice unique to your situation, directly from our expert speaker.

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About Our Speaker

Carmen Bowman


Carmen Bowman is a consultant, trainer, author and owner of Edu-Catering: Catering Education for Compliance and Culture Change turning her former role of regulator into educator. Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course and the first certified activity professional to be a surveyor. As a contractor to CMS, Carmen co-developed the...   More Info
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