How to Implement a Proactive QAPI Culture and Be Your Own Surveyor

Event Information
Product Format
Prerecorded Event
Conference Date
Thu, Oct 25, 2018
90 minutes
Product Description

Explore the New Requirements of QAPI and CMS’ Critical Element Pathways (CEPs)

The QAA/QAPI (Quality Assurance and Performance Improvement) requirement is a gift from the government, because it helps improve care while reducing per capita costs in the healthcare delivery system. But many nursing homes still do not know how to utilize QAPI to its fullest potential – usually at no additional cost. Your competitors may already have implemented the new QAPI regulations to promote a proactive, preventative, and less-institutional culture – and so should you.

Bring your team (and your forms) to this information-packed webinar by industry veteran Carmen Bowman, and discover why QAPI is such a great gift from the government – and how you can leverage it your full advantage. Bowman will show you how leading homes have complied with requirements and exceeded expectations. Bowman will walk you through the new QAPI requirements, including some of the new 41 CMS Critical Element Pathways (CEPs), and show you how to create a proactive, preventative, and non-institutional culture that your residents will love.

You will learn practices that involve and honor residents and team members, find out how to be your own surveyor, and understand the culture change practices that promote a non-institutional culture. This session will arm you with the knowledge you need to compare your systems, forms and LeadingAge tools with CMS requirements and CEPs, and inspire you to be your own surveyor.

After attending this webinar, you will clearly understand the new QAPI requirements, including the important new CEPs. You will know how leading nursing homes surpassed expectations – and how you can, too. Plus, you’ll walk away with great ideas on how to promote a proactive, non-institutional QAPI culture in your nursing home.

Session Highlights

You will learn:

  • The new QAPI requirements
  • Some of the new 41 CMS Critical Element Pathways
  • The QAPI Critical Element Pathway
  • How to create a proactive, preventative culture
  • How to be your own surveyor
  • Whether you have a learning organization
  • What it means to “unlearn” per the culture change movement
  • Culture change practices which promote a non-institutional culture
  • Practices which involve and honor residents and team members

Session Agenda

  • Resident rights §483.10
  • QAPI §483.75 new tag 865
  • Do you collect the right data?
  • QAPI critical element pathway (CEP)
  • Artifacts of culture change
  • Bump’s law
  • Community meetings
  • Clear Creek Care Center’s community meeting
  • Daily decision making = true QAPI, better than monthly resident council
  • Resident decision-making best practices
  • Do you know how many CEPs there are?
  • Your community
  • Regulatory support for culture change
  • Quality of life: Differences between deficient practice, common practice, and culture change practice
  • Changing the culture of care planning: a person-directed approach
  • SOFTEN the assessment process
  • Vibrant living
  • And more!

Who Should Attend

  • Professionals working in/with nursing homes
  • Nurses
  • Nursing assistants
  • Dietitians
  • Food service managers
  • Therapists
  • Administrators
  • Social workers
  • Activity professionals
  • Recreation therapists
  • Surveyors

Ask a question at the Q&A session following the live event and get advice unique to your situation, directly from our expert speaker.

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About Our Speaker

Carmen Bowman


Carmen Bowman is a consultant, trainer, author and owner of Edu-Catering: Catering Education for Compliance and Culture Change turning her former role of regulator into educator. Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course and the first certified activity professional to be a surveyor. As a contractor to CMS, Carmen co-developed the...   More Info
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