Use CMS Regulations to Promote Above-and-Beyond Quality of Life in Nursing Homes

Event Information
Product Format
Prerecorded Event
Conference Date
Tue, Aug 21, 2018
90 minutes
Product Description

Compliance & High Quality Care Can Go Hand-in-Hand

In the nursing home realm, health systems regulations and the survey process tend to stratify efforts on the bottom tiers and focus primarily on safety—that is, residents’ basic needs. But it is possible to take care to the next level, promote the highest practicable quality of life, and solve real deficiencies—all while complying with strict rules.

In this audio conference, using with real-world examples, healthcare and culture-change consultant Carmen Bowman reveals what compliance can look like when you harness the role of the regulator and Centers for Medicare and Medicaid Services (CMS) regulations to promote your improvement purposes. She’ll illustrate “risk-taker regulator role models” and new survey processes. And she’ll introduce you to Maslow’s Hierarchy of Needs to show you how to balance risk with reward and promote the highest quality of life for nursing home residents.

If you’re stuck promoting the traditional, medical, institutional-based culture, here is how to lean on new regulations and transform your care and your institution’s culture. After attending this instructive session, you will know how best to meet nursing home residents’ needs, set care improvement goals that align with regulations, and comply with CMS’s long-standing requirement to help each resident reach their highest practicable level of well-being.

Session Highlights

This practical session will show you how to:

  • Apply Maslow’s Hierarchy of Needs to understand how regulations are made and how to meet them
  • Apply Maslow’s Hierarchy of Needs to meet needs of nursing home residents
  • Apply the requirement at Tag F655, “Comprehensive Person-Centered Care Planning on assisting each resident to reach their highest practicable level of wellbeing”
  • Understand surplus safety
  • Follow high-quality-of-life compliance examples from nursing homes around the country
  • Understand surveyors’ “information transfer” tools
  • Learn to model better, less-institutionalized language

Session Agenda

  • Maslow’s Hierarchy of Needs/highest practicable level of well-being
  • Anticipatory care, not reactionary
  • Human needs & systems development – Ray Rusin, RI
  • Quality of life GUIDANCE §483.24
  • F655 comprehensive person-centered care planning
  • The benefits of being well rested
  • Daily decision making = True QAPI…
  • Alarms: the new deficient practice?
  • The 7 domains of wellbeing made it into the regs
  • Recommend individualized engagement on each resident’s care plan
  • Resident rights §483.10
  • Warehoused wisdom
  • Regulatory support for culture change

Who Should Attend

Any professional working in or with a nursing home, including:

  • Nurses
  • Nursing assistants
  • Dietitians
  • Food service managers
  • Therapists
  • Administrators
  • Social workers
  • Activity professionals
  • Recreation therapists
  • Surveyors

Ask a question at the Q&A session following the live event and get advice unique to your situation, directly from our expert speaker.

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About Our Speaker

Carmen Bowman


Carmen Bowman is a consultant, trainer, author and owner of Edu-Catering: Catering Education for Compliance and Culture Change turning her former role of regulator into educator. Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course and the first certified activity professional to be a surveyor. As a contractor to CMS, Carmen co-developed the...   More Info
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