In the nursing home realm, health systems regulations and the survey process tend to stratify efforts on the bottom tiers and focus primarily on safety—that is, residents’ basic needs. But it is possible to take care to the next level, promote the highest practicable quality of life, and solve real deficiencies—all while complying with strict rules.
In this audio conference, using with real-world examples, healthcare and culture-change consultant Carmen Bowman reveals what compliance can look like when you hardness the role of the regulator and Centers for Medicare and Medicaid Services (CMS) regulations to promote your improvement purposes. She’ll illustrate “risk-taker regulator role models” and new survey processes. And she’ll introduce you to Maslow’s Hierarchy of Needs to show you how to balance risk with reward and promote the highest quality of life for nursing home residents.
If you’re stuck promoting the traditional, medical, institutional-based culture, here is how to lean on new regulations and transform your care and your institution’s culture. After attending this instructive session, you will know how best to meet nursing home residents’ needs, set care improvement goals that align with regulations, and comply with CMS’s long-standing requirement to help each resident reach their highest practicable level of well-being.
This practical session will show you how to:
Who Should Attend
Any professional working in or with a nursing home, including:
Ask a question at the Q&A session following the live event and get advice unique to your situation, directly from our expert speaker.
Carmen Bowman is a consultant, trainer, author and owner of Edu-Catering: Catering Education for Compliance and Culture Change turning her former role of regulator into educator. Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course and the first certified activity professional to be a surveyor. As a contractor to CMS, Carmen co-developed the...
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