Good News / Bad News - Keeping Your Post Audit Meeting or Other Meeting with Providers from Becoming a Shouting Match

Event Information
Product Format
Prerecorded Event
Jill M. Young, CPC, CEDC, CIMC
60 minutes
Product Description

Ensure Your Provider “Truly Hears” You When You Provide a Chart Audit!


So you’ve done a chart audit on your provider(s). There’s Good News and Bad News.  You need to present all results to the provider to validate the audit and correct documentation issues. It will also help ensure your office has compliant documentation that will survive an audit. All of this is important to finding a way to get through to your providers about audit results and have them truly “hear” what you are saying and then implement a change in their documentation.

As the need for auditors increases, training of auditors is increasing. Breaking down the parts of an audit and training on them individually will help the experienced auditor become more effective and help the new auditor gain confidence.

If you are an auditor or are wanting to become one, this session by our expert speaker Jill Young, CPC, CEDC, CIMC, will help you in working with what some believe is the most difficult part of the audit – The Presentation.

Session Highlights:

  • Audit notes -  what formal and informal information should you keep tracking and recording as you do the audit
  • Presentation/Meeting style – tips on how to start  a meeting  (different ways for different personalities)
  • Different styles of talking to providers – what will work for you
  • Objections and oppositions – keeping your provider tuned into the meeting
  • Corralling the conversation - tips on how to re-focus or re-direct the discussion when it goes astray
  • 1995 and 1997 Guidelines – where to find them, what are the differences and how to use them in an audit
  • Audit tools – what’s out there and how to find one that works best for you
  • Reports – what information do Providers really care about
  • References – what do you need to prove to your provider

Who should attend?

  • Office Administrators
  • Office Managers
  • Practice Managers
  • Auditors
  • Coders & Billers

Order Below or Call 1-844-384-4744 Today

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About Our Speaker

Jill M. Young - Pulmonology Guidelines Expert

Jill Young, CPC, CEDC, CIMC, is the Principal of Young Medical Consulting, LLC, A company founded 11 years ago to meet the education and compliance needs of physicians and their staff. Jill has over 30 years of medical experience working in all areas of the medical practice including clinical, billing and rounding with physicians. Her comments and opinions can be seen in several publications and also...   More Info
More Events By The Speaker

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