You aren’t alone—every office has got ‘em: patients who, for whatever reason, don’t pay their bills. The outstanding balances stick out like a sore thumb on your accounting and hurt revenue. You can go after then in collections, sure, but that costs money and makes enemies.
It does not have to be this way, says billing specialist Stephanie Thomas. Join Thomas in this information-packed webinar as she shows you how to best collect from patients without using outside collections, tactics to collect payment up front, and when to make the call to send an account to collections.
Thomas will provide examples of specific collection letters, including the words and phrases which have proven most effective in collection situations. After attending this webinar, you will know how to improve your up-front payment rates, how to collect from patients without sending accounts to collections, and the legal points at which accounts can be sent to collections. You’ll know how to improve collection revenue, how to keep patient A/R low, and how to put an end to frustration on both sides of the billing spectrum.
Who Should Attend
Ask a question at the Q&A session following the live event and get advice unique to your situation, directly from our expert speaker.
Stephanie Thomas has 20 years of experience doing medical billing and coding in a variety of specialties. She has earned her credentials as both a Certified Professional Coder® (CPC®) AND a Certified Pain and Anesthesia Coder (CANPC®).
Billing is Stephanie’s passion. She has made it her mission to work with practices across the country to help them ethically and more efficiently maximize their reimbursements. She does this...
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