According to the FBI, 225,000 – 300,000 occurrences of violence happen in the workplace every year and less than half of the events are ever reported. Many staff do not recognize violent, disruptive behavior as a red flag and threat to safety, leaving staff unprepared to respond or prevent workplace violence.
Threatening, intimidating and disruptive behaviors undermine a culture of safety, lead to medical errors, contribute to poor patient outcomes, and result in preventable adverse outcomes.
Verbal rather than physical forms of disruptive behavior are most common with aggression, harassment, and intimidation experienced by 75% of nurses and 80% of nurses experiencing bullying during their careers.
Increase your awareness of all forms of disruptive behavior: verbal, physical and emotional. Identify current, evidence-based strategies to identify, analyze and prevent disruptive behaviors that often lead to adverse events. Enhance your awareness about the cause and consequences of disruptive behavior on staff and patient safety, staff satisfaction and a healthy workplace. Join Industry expert Dr. Dianne Ditmer, PhD, RN, CFN, CRM, CMI-III, CHS-III, SANE, DABFN, FACFEI and understand the role of the healthcare provider as a member of the multidisciplinary safety team based on newly gained knowledge to improve patient safety and clinical outcomes.
Ask a question at the Q&A session following the live event and get advice unique to your situation, directly from our expert speaker.
Who should attend? Nurses, nurse practitioners, physician assistants; clinicians in family practice, medical office settings or acute care settings; patient advocates, educators, security and law enforcement, human resources.
- Thomas J. Force
Dr. Dianne Ditmer is a clinical nurse educator and Certified Forensic Nurse with a background in risk management and emergency nursing. Her clinical training and certifications include forensic nursing and medical error investigation. As a Sexual Assault Nurse Examiner, Dr. Ditmer serves as chairman of the American Board of Forensic Nurses; member of the Ohio Healthcare Taskforce on Family Violence, and Montgomery County Sexual Assault Response Team.
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