Using Medical Scribes in Your Physician Practice

Event Information
Product Format
Prerecorded Event
60 minutes
Product Description

Tell a More Accurate “Patient Story” to Increase Patient Satisfaction and Your Revenues

With the increased implementations of electronic health records (EHRs) and the need for more detailed documentation, there is also an increased concern that the quality time spent with patients has been compromised. One solution to this problem – backed by research – is to involve the services of medical scribes in your organization. And it’s hard to ignore the benefits – which include increased satisfaction for patients, higher job satisfaction for physicians, thorough documentation that captures a more accurate “patient story” – resulting in higher levels of evaluation and management coding and increases in revenue.

Join this session with medical practice management, coding, reimbursement, and compliance expert Pamela Joslin, who will show you how to utilize – and benefit from – the services of properly trained scribes in your organization. Joslin will teach you how to create a job description that defines accurate roles and responsibilities that comply with government regulations, and bring you up to speed with the regulatory concerns associated with scribe services. You will also learn about the different types of employment arrangements for scribe services, including cost-analysis factors to maximize patient experience and increase E/M revenues through accurate coding.

After attending this highly instructive webinar, you will be able to assess your current use of medical scribes, and determine whether your organization is using them appropriately to increase patient satisfaction, decrease physician burnout, and improve evaluation and management documentation to tell a more accurate “patient story.”

And if you are currently not utilizing medical scribes, this webinar will provide the information you need to decide whether using medical scribes will be an asset to your organization.

Session Highlights

Here’s a sampling of what this session will cover:

  • Definition, roles, and responsibilities of a medical scribe
  • Documented benefits of using scribes in your organization
  • How to increase revenues with proper utilization
  • Sample job description for medical scribes
  • How to increase patient and physician satisfaction
  • Regulatory compliancy with proper use of scribes
  • Comparison between CMS and other Medicare Administrative Contractors reviews of using scribes
  • Core components needed to maintain compliance

Session Agenda

  • Why would you need a scribe
  • Who can be a scribe
  • Benefits of having a scribe
  • Joint commission standards for scribes
  • CMS and MAC guidelines
  • Auditing the use of your scribe
  • Implement scribe documentation guidelines
  • Examples of approved scribe statements/physician attestations
  • Measuring your return on investment
  • Creating a medical scribe program
  • Monitoring scribe education and qualifications

Who Should Attend:

  • Physicians
  • Non-physician practitioners (NPP)
  • Medical scribes
  • Clinical coordinators
  • Practice managers
  • Compliance personnel

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About Our Speaker

Pamela Joslin

Pam Joslin, MM, CMC, CMIS, CMOM, CMCO, CEMA, CMCA-E/M has more than 20 years of medical practice management, billing and coding, reimbursement, auditing and compliance experience.

She is an engaging presenter via webinar, classroom and conference on various topics that may impact each step in the life of the revenue cycle of every practice.


She has managed in medical practices ranging from...   More Info
More Events By The Speaker

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