Case Managers and Social Workers: The Case Management Process in Action

Event Information
Product Format
Prerecorded Event
Toni G. Cesta, Ph.D., RN, FAAN
60 Minutes
Product Description

Effectively Integrating Social Workers and Nurse Case Managers for optimum Efficiency !!

Optimizing resources to achieve the best outcomes for your department means figuring out how to best use the resources you have at hand.  Social workers and nurse case managers are in a unique position to bring specific skill sets to the case management team that complements and enhances each other. It has been proven that the outdated approaches of the past are less effective in achieving the best outcomes for the department and the hospital.  

Join this power packed event presented by expert speaker Toni G. Cesta, Ph.D., RN, FAAN, who will provide you insights on how to redesign your case management department to ensure that the social workers and nurse case managers are working as a true and dynamic team. Toni will discuss the most contemporary roles for the nurse case manager and social worker in models that respond to the changes that have been brought on by health care reform and the changing healthcare landscape in general. 

Social workers and nurse case managers have different skill sets. It is the challenge of every case management department to determine how to optimally use these valuable resources and knowledge to achieve positive and sustainable outcome. Integration of these professionals has also been shown to improve patient satisfaction. Through appropriate design, each discipline’s unique talent can be best optimized, also enhancing their own personal job satisfaction.  Sign up for this session and you will learn about the methods for identification of patient assignments, rounding and other practical strategies for successful integration of these two vital roles.  

Session Highlights:

  • Discuss the roles of the nurse case manager and social worker in an integrated model.
  • Review the daily work flow for each discipline, including the identification of high risk patients for referral to the social worker.
  • Describe the evolving role of the social worker in today’s case management department.
  • Review key strategies for making patient care rounds timely and efficient.
  • Describe the best ways to optimize the unique skill sets of each discipline to achieve effective outcomes. 

Ask a question at the Q&A session following the live event and get advice unique to your situation, directly from our expert speaker. 

Who should attend? Case Management Directors and Managers, Discharge Planning Directors and Managers, Patient Care Services Professionals, Quality Assurance Directors and Managers, Social Workers and Social Service Directors, Utilization Management Directors and Managers

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About Our Speaker

Toni G. Cesta - Healthcare Case Management Expert

Toni G. Cesta, Ph.D., RN, FAAN is Partner and Health Care Consultant in Case Management Concepts, LLC, a consulting company which assists institutions in designing, implementing and evaluating acute care and community case management models, providing on-site education to case management staff, and strategies for assisting health care organizations in improving their case management department’s efficiency and effectiveness.

The author of nine books, and...   More Info
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