Optimizing Resources in Fluctuating Times: Reinventing the Case Management Department

Event Information
Product Format
Prerecorded Event
Toni G. Cesta, Ph.D., RN, FAAN
60 Minutes
Product Description

Creative Solutions To Re-Engineer Case Management Under Healthcare Reform

With an eye toward the future, each case management department must begin to consider how it will reorganize its resources to respond to the changes brought on by healthcare reform, Accountable Care Organizations, bundled payments, The Two Midnight Rule, reductions in readmissions and value based purchasing.  What worked in the past may not be enough to respond to the future.  With this session by Toni Cesta, Ph.D., RN, FAAN, step back and take a look at the roles and functions needed in today’s case management department.  The roles include coordination and facilitation of care, utilization and resource management, outcome management, discharge and transitional planning and many others.  By understanding the most contemporary best practice models, you can ensure that your case management is able to meet these challenges of 2014 and beyond.

The attendees will get:

  • Best ways in which to create the case management department of the future
  • Staffing patterns for case managers and social workers
  • Tips for managing existing resources
  • Roles and functions for case managers and social workers
  • Creative solutions to re-engineer case management under healthcare reform

Session highlights:

  • Review the roles of today’s case manager and social worker in the acute care setting
  • Understand the functions that can be applied to each case management role
  • Apply these roles and functions to your own case management department
  • Describe in detail the role of the case manager
  • Describe in detail the role of the social worker
  • Understand the staffing ratios needed for contemporary case management departments
  • Discuss how other functions such as core measures and clinical documentation improvement can be integrated into a case management department

Who should attend: This session is appropriate for case management directors, managers, discharge planning directors, patient care services professionals, quality assurance directors, social workers, social service directors, utilization management directors and managers.

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About Our Speaker

Toni G. Cesta - Healthcare Case Management Expert

Toni G. Cesta, Ph.D., RN, FAAN  owns and operates Case Management Concepts, LLC, a consulting company which assists institutions in designing, implementing and evaluating case management models in the acute care, emergency department and outpatient settings. Dr. Cesta writes a monthly column called “Case Management Insider” in the Hospital Case Management newsletter in which she shares insights and information on current issues and trends in case management. Dr....   More Info
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