Observation Services Demystified Part 2: Advanced Concepts You Need to Know

Event Information
Product Format
Prerecorded Event
Conference Date
Thu, Apr 14, 2011
90 Minutes
Product Description

Complex or special circumstances can throw you for a loop when it comes to observation service payments. Learn how to handle it like a pro in this 2-part series.

When it comes to Observation Services, hospitals leave money on the table because essential points are missed time after time. Don't lose another dime -- perfect your documentation, billing and coding for Observation Services with this all-inclusive conference series.

Join our seasoned professional, Duane Abbey, PhD, CFP and ensure that you're ready to handle the troublesome issues that affect physicians, nursing staff, coders and billers alike.

This session will focus on advanced concepts -- the special circumstances that cause billing and documentation errors, and claim denials. Get the full scoop in just 90 minutes, and make sure you have your Observations Services bases covered.

Session 2 will answer these questions and more:

  • How is the concept of observation changing? What does that mean for you and your staff?
  • What are the observation RAC issues? And what do you need to know to keep you out of hot water in 2011?
  • How does the Utilization Review Committee become involved in observation and what about the UR Physician?
  • Who makes the call? Who can decide when to discharge a patient from observation?
  • Why is CMS using the phrase "referred to observation" and what does that really mean?
  • Policies and procedures: What should be in place and how do you train your medical staff?
  • PLUS: Counting observation hours, auditing services, handling inpatient admissions that should have been observation, the DRG Pre-Admission Window and more

And don't miss part 1 of the series on Thursday, March 24, 2011. Also available on CD.

Ask a question at the Q&A session following the live event and get advice unique to your situation, directly from our expert speaker.

Who should attend? Outpatient Nursing Staff, Medical/Surgical Nursing Staff, Nurse Managers, ED Nursing Staff, Utilization Review Personnel, Quality Assurance Personnel, Quality Assurance Personnel, Physicians, Coding Personnel, Billing and Claims Transaction Personnel, Chargemaster Coordinators, Financial Analysts, Compliance Personnel, and Other Interested Personnel


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About Our Speaker

Duane Abbey Hospital Coding & Compliance Expert

 Duane C. Abbey, Ph.D. is a management consultant and president of Abbey & Abbey, Consultants, Inc., which specializes in healthcare consulting and related areas. Duane earned his graduate degrees at the University of Notre Dame and Iowa State University and has more than 20 years of experience as a consultant. He performs various types of financial analysis involving business structuring, organizational development, enrolment and other financially related concerns of organizations....   More Info
More Events By The Speaker

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