Care coordination processes are vital at each hospital. More and more staff members, such as advanced practice nurses, clinical nurse leaders, RN case managers, social work case managers and patient navigators all have their hand in care coordination.
Join Toni G. Cesta, Ph.D., RN, FAAN, for this 60-minute vital audio event who will discuss the role of both RN case managers and social work case managers in care coordination. Also discussed will be their role with other stakeholders in the care coordination process. Each stakeholder, with the addition of physicians must understand their care coordination role and its relationship to length of stay (LOS).
The effectiveness of care coordination can result in decreased LOS, decreased readmissions and an increase in patient satisfaction. Strategies for effective LOS overhaul will be addressed. These strategies will include both an admission and discharge time out. Best practices for managing LOS will be discussed. Also included will be the regulatory impact on care coordination, and the challenges faced by complex patients, complex families and complex payer issues. Our case management challenge is to provide a seamless process for patients, families, physicians and staff.
Ask a question at the Q&A session following the live event and get advice unique to your situation, directly from our expert speaker.
Who should attend? Case Management Directors and Managers, Discharge Planning Directors and Managers, Social Workers and Social Service Directors, Utilization Management Directors and Managers, Case management, discharge planning, social service and utilization management supervisors and team leads
Toni G. Cesta, Ph.D., RN, FAAN is Partner and Health Care Consultant in Case Management Concepts, LLC, a consulting company which assists institutions in designing, implementing and evaluating acute care and community case management models, providing on-site education to case management staff, and strategies for assisting health care organizations in improving their case management department’s efficiency and effectiveness.