If your facility struggles with a case management model that doesn’t fit to a T, you're not alone. But there's a better way. Optimize your clerical staff’s resources by finding the best model for you. Let case management expert Toni Cesta, Ph.D. RN, FAAN, be your guide to success in this 60-minute audioconference as she outlines the pros and cons of the most effective case management models used in hospitals today. She'll also discuss the role of social work, staffing ratios, and outcome measures.
Have additional questions? You have the floor with the speaker during an interactive Q&A.
Who should attend? Case managers, social workers, directors, nurse managers, patient flow coordinators, and hospital administrators.
Your registration includes:
Toni G. Cesta, Ph.D., RN, FAAN is Partner and Health Care Consultant in Case Management Concepts, LLC, a consulting company which assists institutions in designing, implementing and evaluating acute care and community case management models, providing on-site education to case management staff, and strategies for assisting health care organizations in improving their case management department’s efficiency and effectiveness.