It seems that every year case managers are asked to take on more and more roles and functions. Every time a new rule or regulation comes out from The Centers for Medicare and Medicaid Services (CMS), administrators turn to case management as the specialty to take on the new problem or task. This translates to more work! How many of us have heard the age-old phrase “give it to the case managers. They are already in the charts.” This kind of logic is a throwback to the time when case management was actually utilization review, and utilization review managers (now case managers) spent their work day reviewing medical records. But times have changed and now case managers are an integral part of the interdisciplinary care team. As with any professional group or specialty, there is a finite amount of work that case managers can do, and do effectively with positive outcomes for their patients and the organization they work for.
Join expert speaker Toni Cesta, Ph.D., RN, FAAN in this audio session, where she will shed light on the following topics:
Who should attend
Toni G. Cesta, Ph.D., RN, FAAN is Partner and Health Care Consultant in Case Management Concepts, LLC, a consulting company which assists institutions in designing, implementing and evaluating acute care and community case management models, providing on-site education to case management staff, and strategies for assisting health care organizations in improving their case management department’s efficiency and effectiveness.