Covering the ED with case managers was a luxury once. Bad news! It can no longer be viewed this way!!
With more and more patients being admitted through the ED, it is essential that there be case management services at this front door of the hospital. A lot of rules and regulations must be met during this first case management assessment. Many oversight agencies including CMS, The Joint Commission, and Medicaid require that patients are thoroughly assessed and responded to at this time. The requirements are especially high for patients being admitted and patients who require services, however do not meet criteria for admission. The RAC and MAC are heavily focused on patients who enter through the ED.
Good news! This power-packed session with our expert Tony Cesta will discuss the roles and functions of the nurse case manager and the social worker in the ED setting and at any entry point for admission. Best practices for the role of a case manager in patient flow and capacity management, physician collaboration as well as family and patient education will also be reviewed. Plus, you get:
Here’s what you’ll learn:
Who should attend? Case Management Directors and Managers, Discharge Planning Directors and Managers, Social Workers and Social Service Directors, ED case managers, Utilization Management Directors and Managers,Case management, discharge planning, social service and utilization management supervisors and team leads
Toni G. Cesta, Ph.D., RN, FAAN is Partner and Health Care Consultant in Case Management Concepts, LLC, a consulting company which assists institutions in designing, implementing and evaluating acute care and community case management models, providing on-site education to case management staff, and strategies for assisting health care organizations in improving their case management department’s efficiency and effectiveness.