Case management report cards are a significant tool for any case management department. But before you design a report card, you are required to know which data elements you want to track and trend.
A comprehensive report card can become an effective tool in managing the staff and the department, and it makes certain that the case management outcomes are communicated to each department and discipline. Careful selection of the indicators, the benchmarks, and the targets will guarantee that your department has the potential to show its impact on your hospital’s cost and quality outcomes and the bottom line.
Our expert presenter Toni G. Cesta, Ph.D., RN, FAAN discusses and reviews the expected outcomes of a contemporary case management department. This program will include the most up-to-date outcome indicators in an age of healthcare reform. Plus, you get to know:
Here are a few highlights of the session:
Who should attend? Case Management Directors and Managers, Discharge Planning Directors and Managers, Social Workers and Social Service Directors, Utilization Management Directors and Managers, Case management, discharge planning, social service and utilization management supervisors and team leads
Toni G. Cesta, Ph.D., RN, FAAN is Partner and Health Care Consultant in Case Management Concepts, LLC, a consulting company which assists institutions in designing, implementing and evaluating acute care and community case management models, providing on-site education to case management staff, and strategies for assisting health care organizations in improving their case management department’s efficiency and effectiveness.