Monitor your Financial and Clinical Outcomes with these Case Department Strategies

Event Information
Product Format
Prerecorded Event
Toni G. Cesta, Ph.D., RN, FAAN
60 Minutes
Product Description

Develop Effective Case Management Report Cards for a Smooth Work Process

Case management report cards are a significant tool for any case management department. But before you design a report card, you are required to know which data elements you want to track and trend.

A comprehensive report card can become an effective tool in managing the staff and the department, and it makes certain that the case management outcomes are communicated to each department and discipline. Careful selection of the indicators, the benchmarks, and the targets will guarantee that your department has the potential to show its impact on your hospital’s cost and quality outcomes and the bottom line.

Our expert presenter Toni G. Cesta, Ph.D., RN, FAAN discusses and reviews the expected outcomes of a contemporary case management department. This program will include the most up-to-date outcome indicators in an age of healthcare reform.  Plus, you get to know:

  • Examples of case management report cards
  • Measures that should be included on a case management report card
  • How to define case management benchmarks

Here are a few highlights of the session:

  • Examine the quality, financial, and productivity outcomes affected by a case management department
  • Review each set of outcomes, how they are measured, and how to select benchmarks for them
  • Learn how to put together these outcomes into a useful case management report card
  • Review the benchmarks used in case management practice
  • Understand how case management affects the bottom line of any organization

Who should attend? Case Management Directors and Managers, Discharge Planning Directors and Managers, Social Workers and Social Service Directors, Utilization Management Directors and Managers, Case management, discharge planning, social service and utilization management supervisors and team leads

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About Our Speaker

Toni G. Cesta - Healthcare Case Management Expert

Toni G. Cesta, Ph.D., RN, FAAN is Partner and Health Care Consultant in Case Management Concepts, LLC, a consulting company which assists institutions in designing, implementing and evaluating acute care and community case management models, providing on-site education to case management staff, and strategies for assisting health care organizations in improving their case management department’s efficiency and effectiveness.

The author of nine books, and...   More Info
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