Is your case management department based on national best practices or has it evolved to where it is today? Do you have enough staff? Is each staff member able to perform at the “top of their license”?
Join Toni G. Cesta, Ph.D., RN, FAAN, in this riveting session to review the national best practices as they relate to the roles, functions and model design for acute care case management departments. She will discuss creative ways to add value to your department. The session will also include discussion on creative way to add value to your department. Plus, you will learn about staffing ratios for optimal outcomes and the elements you will need to consider when re-engineering your own department.
Who should attend
RN Case Managers, Social Workers, Directors of Case Management, Directors of Social Work, Vice Presidents of Case Management, Manager of Case Management, Managers of Social Work, Directors of Quality Improvement, Directors of Nursing
Toni G. Cesta, Ph.D., RN, FAAN is Partner and Health Care Consultant in Case Management Concepts, LLC, a consulting company which assists institutions in designing, implementing and evaluating acute care and community case management models, providing on-site education to case management staff, and strategies for assisting health care organizations in improving their case management department’s efficiency and effectiveness.