Hospices have traditionally had trouble with productivity – establishing meaningful measures, benchmarking and holding people accountable. And once these areas have been addressed, what part does education play and how can it be improved.
Join nationally recognized expert, Susan Balfour, BA, RN, for this 60-minute session to get an understanding of meaningful hospice productivity measures, explore the primary causes for lack of productivity measurement, learn the basic characteristics of effective and efficient visits AND take a look at common trouble spots.
Take a look at what our speaker will cover:
Who should attend? Clinical managers, CFOs, Supervisors, Education department
- Michelle Crowell Coleman
Susan Balfour, BA, RN has a hospice career spanning 25 years that includes tenure as an executive director of a community-based hospice agency and Director of Regulatory and Clinical Affairs with the Carolinas Center for Hospice and End of Life Care. A regular presenter on a variety of topics, she is committed to helping hospices develop deep regulatory competence and avoid the unnecessary costs of over-compliance.
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