Point-of-Care Documentation for Hospice: Making It Work

Event Information
Product Format
Prerecorded Event
Conference Date
Thu, Dec 16, 2010
60 Minutes
Product Description

The move from traditional paper systems to POC documentation can be an abject failure or a roaring success. Which do you want?

Real-time point-of-care (POC) documentation is chewing up hospice money and time, but the real challenge comes in getting the front-line staff to change as well. 

Don't overlook crucial steps to getting your employees the training they need. A few simple additions to your existing processes can make a world of difference.

Join our top hospice expert Susan Balfour, BA, RN, as she explores the sad state of affairs and provides new strategies to turn the situation around.

Here's a look at some of what Susan will cover:

  • 4 specific educational needs that are almost always overlooked
  • Transition steps that you can't afford to miss
  • 4 critical education and skill-development areas
  • The truth: Exactly how much of a barrier is that computer?
  • Does this apply to all disciplines? Or just nurses?
  • POC documentation from the perspective of the patients and families
  • The end goal – what does POC documentation really offer?

Who should attend? Clinical management (C level down to front-line supervisors), Clinical educators, IT managers.


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About Our Speaker

Susan Balfour - Hospice and Medicare Billing Coding Expert

Susan Balfour, BA, RN has a hospice career spanning 25 years that includes tenure as an executive director of a community-based hospice agency and Director of Regulatory and Clinical Affairs with the Carolinas Center for Hospice and End of Life Care. A regular presenter on a variety of topics, she is committed to helping hospices develop deep regulatory competence and avoid the unnecessary costs of over-compliance.

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