Managing for Compliance

Event Information
Product Format
Prerecorded Event
Conference Date
Thu, Jan 08, 2015
60 minutes
Product Description

How to Manage Compliance Risks for Hospices

The Department of Health and Human Services' (HHS) Office of the Inspector General (OIG) has advised hospices to formulate effective controls to ensure compliance with federal and state statutes, rules, and regulations, and private-payor health care program requirements. The regulatory changes keep coming and the stakes for non-compliance keep getting higher – what’s a hospice to do? Manage well !

In this audio conference, Susan Balfour, BA, RN will explore key components needed to develop and maintain a work setting that fosters regulatory competence and excellent care provision skills for all IDG members. The session will combine some basic managerial / supervisory content with hospice-specific challenges.

Session Highlights:

  • Workplace design to support compliance
  • How to avoid common pitfalls
  • The cost of less effective management  
  • Dealing with unrealistic job expectations
  • Constructing an improvement plan
  • Incorporating the ideas of the front line staff

Additional Benefits:

  • Checklist: The Essential Seven Components
  • Two excellent books for managers

Who should attend

Clinical Leadership (front-line supervisors on up), Preceptors, Education, QAPI, and Compliance



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About Our Speaker

Susan Balfour - Hospice and Medicare Billing Coding Expert

Susan Balfour, BA, RN has a hospice career spanning 25 years that includes tenure as an executive director of a community-based hospice agency and Director of Regulatory and Clinical Affairs with the Carolinas Center for Hospice and End of Life Care. A regular presenter on a variety of topics, she is committed to helping hospices develop deep regulatory competence and avoid the unnecessary costs of over-compliance.

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