The Department of Health and Human Services' (HHS) Office of the Inspector General (OIG) has advised hospices to formulate effective controls to ensure compliance with federal and state statutes, rules, and regulations, and private-payor health care program requirements. The regulatory changes keep coming and the stakes for non-compliance keep getting higher – what’s a hospice to do? Manage well !
In this audio conference, Susan Balfour, BA, RN will explore key components needed to develop and maintain a work setting that fosters regulatory competence and excellent care provision skills for all IDG members. The session will combine some basic managerial / supervisory content with hospice-specific challenges.
Who should attend
Clinical Leadership (front-line supervisors on up), Preceptors, Education, QAPI, and Compliance
- Michelle Crowell Coleman
Susan Balfour, BA, RN has a hospice career spanning 25 years that includes tenure as an executive director of a community-based hospice agency and Director of Regulatory and Clinical Affairs with the Carolinas Center for Hospice and End of Life Care. A regular presenter on a variety of topics, she is committed to helping hospices develop deep regulatory competence and avoid the unnecessary costs of over-compliance.
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