Who Are They and What Do They Want: The MACs, ZPICs, MICs, OIG, and Friends

Event Information
Product Format
Prerecorded Event
60 Minutes
Product Description

Prepare for an audit by reviewing current entity activity.

There is an unprecedented level of editing and auditing of hospice claims going on out there – which means it’s high time to do a little review.

This audio conference takes a look at activities underway by the ordinary entities - the MACs - and the extraordinary entities - the ZPICs, MICs, OIG, etc. (Warning: If you don't know what all those letters stand for, then you need to attend this audio conference.) Find out how best to manage if and when your turn for outside attention comes.

Bonus: You’ll be walking away with a guide to the ordinary and extraordinary entities.

This session will help you:

  • Keep the players straight.
  • Find out who’s looking at what.
  • Determine when you should check with a healthcare attorney. 
  • Decode a request letter — who, why, what, and when. 
  • Highlight the key differences between a pre and post care edit.
  • Learn the importance of knowing your numbers.

Who should attend? CEOs, CFOs, clinical leadership, QAPI, compliance and education.


Order Below or Call 1-866-458-2965 Today

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About Our Speaker

Susan Balfour - Hospice and Medicare Billing Coding Expert

Susan Balfour, BA, RN has a hospice career spanning 25 years that includes tenure as an executive director of a community-based hospice agency and Director of Regulatory and Clinical Affairs with the Carolinas Center for Hospice and End of Life Care. A regular presenter on a variety of topics, she is committed to helping hospices develop deep regulatory competence and avoid the unnecessary costs of over-compliance.

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Dear Valued Customers


We regret to announce that ProEdTech LLC and all its affiliate brands will cease operations on April 1, 2019.


We are no longer able to fulfill online orders. We will fullfill all DVD and book orders already placed.


Customers of canceled webinars and subscription products may request a refund at (800) 223-8720 or service@proedtech.com. You must do so by April 1, 2019.


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The ProEdTech Team