Live Discharges - Getting it Right

Event Information
Product Format
Prerecorded Event
Charlene Ross, MSN, MBA, RN
60 minutes
Product Description

Improve Your Hospice’s Regulatory Competency Related to Live Discharges

Live discharges – only in hospice do these 2 words together make sense. But do you really understand the regulations behind and the implications of live discharges?

In this session, expert speaker Charlene Ross, MSN, MBA, RN, will address the regulatory requirements and the implications of live discharges under the Medicare Hospice Benefit. Hospice regulations specify criteria for when a hospice may discharge a beneficiary and how a beneficiary revokes. While specific regulations address the patient’s choice to revoke the hospice benefit or transfer to another hospice provider. As CMS continues to look at live discharges and gather data surrounding them, this session will help you improve your hospice’s regulatory competency related to live discharges.

Charlene will shed light on:

  • Regulatory requirements for hospice discharges and beneficiary revocations
  • Identification of a hospices infrastructure needs for managing live discharges
  • Ways to manage live discharges, especially revocations and transfers
  • An understanding of the role staff in managing live discharges appropriately

Session Highlights:

  • Differentiate the process and regulatory components of all types of live discharges
    • Describe the regulations related to revocations, transfers and discharges
    • Distinguish the differences between patient choice and hospice action.
    • Discuss the regulatory process for each type of live discharge
  • Discuss implications for coding requirements for discharges.
    • Infer what CMS may do with the discharge for cause data
    • PEPPER
  • Identify the role of the hospice leadership and the IDG in properly managing live discharges.
    • Examine the role of the IDG in all live discharges
    • Provide guidance to leadership on managing live discharges
  • Investigate how a hospice can use discharge, revocation, transfer data to improve care

Who should attend

Administrators, compliance officers, quality managers, patient care managers, clinical staff, marketing, admissions



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About Our Speaker

Charlene Ross - Hospice Training Expert

Since beginning her career as a nurse leader, Charlene has successfully analyzed problems, developed and simplified procedures, and implemented innovative solutions to improve organizational operations for hospitals and hospice programs across the country. Her previous experience includes various senior leadership roles at one of the country’s largest publicly traded hospice providers and numerous hospital-based leadership positions.


In her current role as a hospice consultant and a founding...   More Info
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