How To Improve Your CAHPS Hospice Survey Scores

Event Information
Product Format
Prerecorded Event
Presenter(s)
Length
60 minutes
Product Description

How Can You Improve Your CAHPS Hospice Survey Scores?


For a hospice organization, the delivery of quality care is paramount.  There’s no better way to measure and monitor the experiences of your patients and families while under your care than the CAHPS Hospice Survey, a tool designed to help you evaluate the quality of care a deceased patient received from your team.

The CAHPS Hospice Survey helps you assess your team’s performance and identify areas for improvement.  The survey scores can be utilized as a tool for enhanced community reputation and increased revenue stream.

During the session, Gloria A. Turner will address key topics, provide solutions for areas of concern, and address the challenge of having a significant return on surveys.

Session Highlights:

  • Administration of a successful CAHPS survey process
  • How is CAHPS Hospice Survey compliance determined?
  • Topics included in the CAHPS Hospice Survey
  • Data collection initiatives and administration
  • Scoring and benchmarking
  • Solutions for improving your scores
  • Scoring and benchmarking
  • Approved vendors
  • Public reporting
  • Quick tips
  • Pay-for-Performance FY2017 (APU) Annual Payment Update
  • Reference documents

Who Should Attend

  • Hospice Administrators
  • Clinical Managers
  • QAPI Managers
  • Volunteer Managers
  • Patient Care Managers
  • Compliance Leaders
  • Owners
  • Financial Operations Individuals
  • Business Development Leaders

Order Below or Call 1-866-458-2965 Today

You can also order through:
Phone

1-866-458-2965

Fax

1-919-287-2643

About Our Speaker

Gloria A. Turner

Gloria A. Turner has worked and dedicated herself to the Healthcare sector of Hospice and Home Health for over 25 years in both Operations and Business Development. In that time, she has successfully lead teams, analyzed cycles of growth and maximized opportunities for future growth. She has also implemented solutions to help deliver quality care and improve Hospice and Home Health organizations and designed development of strategies for...   More Info
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