The Components of a Compliant Volunteer Training Program

Event Information
Product Format
Prerecorded Event
Conference Date
Tue, Feb 28, 2017
60 minutes
Product Description

Key Components of a Compliant Volunteer Training Program, Core Curriculum and Execution.

Be an organization that thinks “out of the box”, with compliance in mind, to attract quality volunteers who will stay with you and promote a robust volunteer program that can be recognized as a strong contributor to your potential business growth.

To consistently train all volunteers at the same high level gives a Hospice program an advantage in your communities. Hospice training programs may vary in the number of hours, content offered and format of the training. As an organization you should recognize the Volunteer Coordinators/Managers will be only as effective as the tools and resources available to them.

The development of a solid Volunteer training and education program should be a number one priority for any Hospice organization to ensure the program provides competent and confident volunteers. How should a Volunteer be trained? There are many resources available today from face to face group training as well as online virtual training environments.

This session by expert speaker Gloria Turner will discuss the key components of a compliant volunteer training program, core curriculum training topics, and how to execute those trainings in a concise and reasonable time.

Session Highlights

  • Core curriculum for a volunteer training program
  • Overview and objectives for each topic
  • Models for training programs
  • Overview of different training environments
  • Volunteer program evaluation and assessment
  • Volunteer leadership
  • Resources for volunteers and volunteer managers
  • Overview of specialized volunteer opportunities
  • Reference links

Session Agenda:

  • Hospice philosophy
    • Advance directives,
    • Ethical concerns and more
  • Death, dying and grief process - the role of the volunteer
  • Communication skills
    • Active listening
    • Confidentiality
  • Caregiver issues and concerns
  • Care and comfort measures
    • Policies for hands-on care
    • Legal and ethical concerns
    • Environmental factors
    • Non-verbal signs of discomfort
  • Psychosocial and spiritual dynamics
  • Hospice family dynamics
  • Responsibilities of the hospice volunteer
  • Training environments and models
  • Volunteer leadership

Who Should Attend

  • Volunteer Coordinators
  • Volunteer Managers
  • Patient Care Managers
  • Hospice Administrators
  • Clinical Managers
  • Compliance Leaders
  • Business Development Leaders

Ask a question at the Q&A session following the live event and get advice unique to your situation, directly from our expert speaker.

Order Below or Call 1-844-384-4744 Today

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About Our Speaker

Gloria A. Turner

Gloria A. Turner has worked and dedicated herself to the Healthcare sector of Hospice and Home Health for over 25 years in both Operations and Business Development. In that time, she has successfully lead teams, analyzed cycles of growth and maximized opportunities for future growth. She has also implemented solutions to help deliver quality care and improve Hospice and Home Health organizations and designed development of strategies for...   More Info
More Events By The Speaker

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