Helping Clinicians Make the Connection Between Eligibility & Care Planning

Event Information
Product Format
Prerecorded Event
Charlene Ross, MSN, MBA, RN
60 minutes
Product Description

Learn How to Use the Eligibility Assessment to Plan Care, Determine Interventions and Evaluate Outcomes

As patient’s decline, plan of care should reflect changes with increase in intensity of care and frequencies. Having a dynamic plan of care helps support eligibility and is used as a road map for care for all members of the interdisciplinary team. Assessments drive care planning. The more comprehensive and descriptive the assessments, the better care planning, and ultimately the care of the patient.

The management’s role is to support quality care and ensure documentation supports eligibility. All (too often) clinicians separate eligibility from care planning. In this session, expert speaker Charlene Ross, MSN, MBA, RN will explore the fine art of tying eligibility assessment to effective care planning. She will also provide strategies to help managers support the staff in making the connection, so all eligible patients receive the care they need.

Charlene will help you understand:

  • How to use the eligibility assessment to plan care, determine interventions and evaluate outcomes
  • The use of assessment tools in supporting eligibility
  • Plans of care that help supports eligibility and addresses patient care needs through examples

Session Highlights

  • Consider the clinician’s role in documentation
    • Review why documentation is important from the clinician’s perspective
    • Evaluate the care plan bridge between payment requirements and the Conditions of Participation
  • Assist clinicians in making the connection of eligibility assessments and care planning
    • Describe eligibility assessments and the impact on plans of care
    • Define how care planning helps support eligibility
    • Describe common assessment tools
  • Identify management actions to help clinicians connect eligibility assessments to care planning
    • Identify educational needs
    • Appropriate auditing
    • Holding staff accountable

Who should attend

  • Administrators
  • Clinical Leaders
  • Compliance and Quality Staff
  • Clinicians And Members Of The Interdisciplinary Team
  • Admissions Nurses



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About Our Speaker

Charlene Ross - Hospice Training Expert

Since beginning her career as a nurse leader, Charlene has successfully analyzed problems, developed and simplified procedures, and implemented innovative solutions to improve organizational operations for hospitals and hospice programs across the country. Her previous experience includes various senior leadership roles at one of the country’s largest publicly traded hospice providers and numerous hospital-based leadership positions.


In her current role as a hospice consultant and a founding...   More Info
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