Advanced Care Planning and Goals of Care Conversations

Event Information
Product Format
Prerecorded Event
Melissa Abbott, RN, MSN/MHA
Conference Date
Tue, Oct 23, 2018
90 minutes
Product Description

Yes, Talk About Death

Medicine is routinely thought of as a practice that saves lives. But in cases of chronic disease and terminal conditions, patients often need comfort and palliative care—rather than a cure. There are circumstances where extending a person’s life does not guarantee an improved quality of life. So an essential part of end-of-life care is “advanced care planning” designed to improve communication among clinicians, patients and families.

Join registered nurse Melissa Abbott in this live audio conference as she explains the importance of having difficult conversations. Talking about death is hard for almost anyone, and caregivers are no exception. Learn how to initiate a conversation; how to time it right; what words and phrases to use; and what specific strategies can enhance the experience for both patients and family members reluctant to share their questions, fears, and wishes.

After attending this audio event, you will know how to use advanced care planning to open up the lines of communication with the chronically and terminally ill. You will be better equipped to initiate a care conversation that sets appropriate and achievable goals—and promotes the quality of the life a patient has left.

Session Highlights

With this program, you will learn to:

  • Use advanced care planning to improve patients’ comfort and palliative care
  • Open up the lines of communication among clinicians, patients, and families
  • Time your conversations right
  • Target appropriate palliative care goals
  • Use the right words to speak about real patient needs

Session Agenda

  • Importance of advanced care planning and having the conversation
  • Ways to initiate goals of care conversations and the importance of timing
  • Enhance communication with patients and families
  • End-of-life facts
  • Patient centered care
  • Informed decisions
  • SPIKES technique
  • Assessing the patient perception
  • Obtaining the patient’s invitation
  • ONE conversation
  • And more!

Who Should Attend

  • Physicians
  • Clinical Staff
  • Hospice Owners
  • Managers
  • Quality Staff
  • Compliance Officers

Ask a question at the Q&A session following the live event and get advice unique to your situation, directly from our expert speaker.

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About Our Speaker

Melissa Abbott

Melissa is a registered nurse with experience in a variety of health care settings with the majority of her nursing experience in home health care and hospice where she was a clinician working in the field and then later became an administrator of a hospital-based home health and hospice agency. In 2017, she joined 5 Star Consultants as a home health and lead hospice consultant.


Abbott...   More Info
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