Achieving Regulatory Competence - At Every Level of Your Hospice

Event Information
Product Format
Prerecorded Event
Conference Date
Wed, Aug 10, 2011
60 Minutes
Product Description

It’s a new day out there – all health care providers are facing a new level of regulatory scrutiny and hospices are not immune.

Achieving regulatory competence throughout the hospice by making certain that everyone within the hospice; front line clinical staff, administrative staff, volunteers and board members – is taught and held responsible for having and applying regulatory knowledge commensurate with the duties of the position.

What does The Prudent Hospice™ focus on? 

Join expert, Susan Balfour, RN, for this 60-minute audio event where she will walk you through a step-by-step plan to put in place and "The Magic Table" - an easy reference guide to who needs to know what

Everything will run more smoothly with a well-thought through education and monitoring structure in place.

Take a look at what’s covered:

  • Who needs to know what?   Guidance in how to assign content to position.
  • Keeping current – who is watching for changes?
  • The high cost of ignoring the basics
  • What to do when there is no answer – operating in the grey areas
  • The missing ingredients – the two key places to look when staff consistently fall short of regulatory requirements

Plus: Get 1 year subscription of Eli’s Hospice Insider monthly newsletter.

Eli’s Hospice Insider will give you all the latest information about new quality data reporting requirements, so you can avoid reimbursement reductions and low scores. We’ll also be there to help you prepare for coming reimbursement changes, from wholesale payment reform to legislative rate reductions. Plus, the MACs are cracking down on certain types of claims with medical review — long-stay patients, residents of nursing homes, and non-specific diagnoses to name a few. Learn how to protect yourself regarding the review hot spots and ward off costly denials.

Who should attend? CEOs, clinical managers & supervisors , administrators, education, HR, risk management, compliance


Order Below or Call 866-458-2965 Today

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About Our Speaker

Susan Balfour - Hospice and Medicare Billing Coding Expert

Susan Balfour, BA, RN has a hospice career spanning 25 years that includes tenure as an executive director of a community-based hospice agency and Director of Regulatory and Clinical Affairs with the Carolinas Center for Hospice and End of Life Care. A regular presenter on a variety of topics, she is committed to helping hospices develop deep regulatory competence and avoid the unnecessary costs of over-compliance.

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