To ensure that your staff is qualified, professional and meets all regulations, is so critical to agencies, and yet management often does not have a formalized competency program in place. You have to have a solid competency program for all of your staff, including subcontractors in order to meet accrediting and Medicare standards. This session by Sharon Litwin will explain what a competency program is, as many managers do not understand what they must do in order to develop and implement the program.
She will also give examples of competency assessments for staff positions, examples from other agencies and review of the regulations.
This session will help attendees to avoid risks from having incidents resulting from poor quality of care and/or from staff not following standards of practice. It will also help to increase outcomes as staff quality increases. It will assist clerical staff as well as clinical staff.
The speaker will answer your questions at the end of session to help you with the doubts and queries you may have.
Who should attend: Homecare, hospice , private duty administrators, managers and QA staff.
Sharon M. Litwin, RN, BSHS, MHA, HCS-D, Founder and Senior Managing Partner, 5 Star Consultants, LLC (2003 - Present)
Sharon Litwin, founder and senior managing partner of 5 Star Consultants, a national consulting and coding firm specializing in homecare and hospice services since 2003. Sharon was also an ACHC surveyor until December 2013, and a former CHAP surveyor, performing Medicare deemed surveys for ten years.