The food home delivery business is exploding. The home food delivery market has now reached a $46 billion level and is expected to hit over $76 billion per year by 2022. While most companies and consumers have never worried about food safety when ordering pizza or Chinese food by telephone, the business models for food delivery have taken many different directions and the lack of governmental guidance or oversight has allowed for the proliferation of delivery models shown to be clearly ignorant and in disregard of food safety and food quality requirements. Recent research has begun to analyze delivery models and these early studies have shown that the complete lack of regulation and control allows for perishable meats, poultry, and restaurant meals to be delivered without adequate sanitation, temperature and other food safety controls.
While the Food and Drug Administration’s Food Safety Modernization Act (FSMA) has focused on farms, distribution, transportation, imports and other issues related to large scale long distance supply chains, FSMA rules leave the consumer end up to local or state laws that have not kept up with the changing market. Restaurants and retail food suppliers have been quick to jump on consumer demands for prepared or unique foods, quick delivery and unique eats. Consumers looking for easy lunches and dinners that require less time to prepare, serve and eat are naively expecting good food safety and quality implementation on their behalf.
Most fast food restaurant and retail chains have experienced food recalls on a gigantic scale that have damaged their reputations, cost millions of dollars of losses in business and on the stock market. At this point, neither the industry nor the government has begun to explore or realize the potential for rapid uncontrolled and unsafe home food delivery to impact human health. Food supply chain members delivering ingredients into the home delivery market have, under FSMA rules, unwittingly entered what is an uncontrolled food safety environment that leaves them, as suppliers, open to new liabilities not previously recognized.
The rapid growth of the food home delivery market has allowed inexperienced food safety suppliers into the food supply chain. The delivery companies are currently focused on common market success indicators such as costs, rapid delivery, shelf life, routing, distance, traffic and tight margins to the exclusion of food safety. Lack of sanitation and temperature controls and adequate ingredient testing as basic home food delivery safety controls opens the door product and process liability from suppliers at all levels in the supply chain. Ordering food for delivery by mail or UPS is a clearly established business model. Food delivered by UPS, mail and in car trunks has been shown to allow all home delivery suppliers to develop disclaimers for liability and responsibility intended to avoid responsibility for any potential claims.
Food supply chain and home delivery members need to establish new food safety system strategies to protect consumers and their own companies for the outbreaks that are sure to come because of the food industry’s apparent refusal to recognize and address potential home food safety problems associated with delivery strategies.
Join expert speaker Dr. John Ryan in this session, where he will discuss the issues of food safety and quality and will review the types of foods in the home food delivery market. John will focus on the basic food sanitation and temperature controls and will discuss the evolving home food delivery technology. The session will also provide insights on:
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Dr. John Ryan holds a Ph.D. in research and statistical methods. He has been working on transportation food safety issues since 2011 after retiring from his position as the administrator for the Hawaii State Department of Agriculture's Quality Assurance Division where he headed up Hawaii’s commodity inspection, food safety certification and measurement standards service groups. He has won awards for traceability technology for his visionary...
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