Updates on Application of CMS Quality Indicator Process in Healthcare Food Service

Event Information
Product Format
Prerecorded Event
Larry D. Bowe , BS, CFPMT, CFPMP
90 minutes
Product Description

QAPI and Strategies to Ensure Positive Outcomes in Healthcare Food Service


The Centers for Medicare & Medicaid Services (CMS), in collaboration with public and private partners, is transforming how they conduct business and operations, connect providers, and empower consumers and their beneficiaries. Driving quality improvement is a core function of the CMS. This commitment is evident as the CMS enhances its partnerships in a delivery system where providers are supported in achieving better outcomes in health and health care at lower cost for the beneficiaries and communities they serve.

According to the Agency for Healthcare Research and Quality (AHRQ) “While the results of quality measurement were originally not typically shared outside the provider organization conducting the quality improvement projects: Quality Assurance and Performance Improvement (QAPI) and Performance Improvement Projects (PIPs), more recent assessments using the indicators have been included in public reports intended to steer patients toward higher-quality care and drive providers to improve their scores in order to bolster their public reputation.

This webinar by expert speaker Larry D. Bowe will focus on quality measures within healthcare food service settings. Larry will also share actual QAPI projects, materials and strategies to promote positive outcomes across all healthcare food service disciplines, including nursing homes, hospitals, assisted living facilities and home health agencies.

Session Highlights

  • Opportunity for food service operations to better perform within the intended guidelines, and to understand and interpret intent regulation
  • Tools for food service managers who want to perform higher in the quality measures under the Hospital Quality Initiative (HQI), most notably for the Hospital Compare website
  • Advice, materials and tools to implementation and quality measures that promote the delivery of quality services and prevent negative outcomes in dining and nutrition services.

Tools for Food and Dining Service Managers and Directors

  • Slide presentation of manager training on CMS guidelines quality indicators
  • States guidance to surveyors for long-term care facilities
  • Examples of actual inspector notes and inspection forms
  • Tools and documents used in food service to improve overall quality of life for residents:
    • Dietary observations
    • Monthly meal quality review
    • Monthly sanitation/infection control review
    • Meal audit tool
    • Kitchen/food service observation
  • Tools designed to discover how to best use and keep your operation deficiency-free:
    • Food service audit tool
    • Meal temperature logs
    • Tray accuracy tool
    • Test tray audit tool
    • Mock survey
  • Actual 42 CFR Part 483, 483 sections  related to food service operations
    • Example of programs, quality indicators that can be used today, ongoing
    • Actual tools that measure what counts when it comes to delivering quality food service
    • Administrative tools that can automatically generate reports, updates of quality indicators for food service operations
  • Quality indicators that have corrected deficient outcomes in the past

Who should attend?

  • Healthcare Administrators
  • Assisted Living Food Service Managers and Vendors
  • New Dietary Managers
  • Assisted Living Facilities, Home Health Agencies and Allied Health Organizations
  • Assisted Living Directors
  • Personnel in Hospitals and Nursing Homes
  • Hospital Food Service Staff

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About Our Speaker

Larry D. Bowe - Food Safety Regulations Expert

Larry D. Bowe, BS, CFPMT, CFPMP, is a principle consultant, food safety certified instructor, HACCP documentation specialist and, HR strategist. He believes in promoting global food safety as a catalyst for organizational growth, and in responsible food safety and sanitation practices as the framework that creates a culture of food safety.

Global food safety cultures infuse organizational process focused on managing the ever-changing dynamics...   More Info
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