Hospitals have a duty to do more than just care for patients. Healthcare providers must also protect patient information—even from law enforcement officers who come knocking. Scenarios in which police arrive with a notebook in hand seeking to interview staff can put you in a More..
Nursing homes across the country are increasingly phasing out bed and chair fall-prevention alarms. That’s because physician-conducted studies have found consistently that alarms do not prevent falls, and can even create unsafe conditions for residents. Plus, the Centers for Medicare and Medicaid Services (CMS) is More..
If your practice is like most others, about 30 percent of your revenue comes from patient payments. But collecting patient balances is no easy feat; patients know that few providers will send their balances to collections agencies. People typically pay their outstanding medical bills last More..
Both the Centers for Medicare & Medicaid Services (CMS) and the Joint Commission have ramped up their scrutiny of contract management at hospitals—and with good reason. Data breach and communication breakdown are very real risks given that multiple hospitals departments are regularly accessing the contracts More..
Year 2 of the Merit-based Incentive Payment System (MIPS) is in full swing, with plenty of significant updates to the ways you can participate in the Quality Payment Program (QPP). This year’s changes include new data reporting requirements. You’ll want to get those straight to More..
Being a successful Home Health Agency (HHA) today means not only achieving patient satisfaction but also juggling all the reports used to calculate your agency’s Quality of Patient Care Star Rating. These ratings are published on the home health care (HHC) website and used by More..
Thanks to the launch of the new Hospice Compare website, your agency’s quality scores are on display for the whole world to see. Plus, you have a variety of new quality reporting items to contend with. From the Hospice Item Set (HIS) to the Hospice More..
Billing Medicare and other payers for endoscopy services is pretty different from billing for other types of procedures. And if you’re like most coders/billers, you’re probably making some common mistakes that can cost you lost time and valuable reimbursement dollars. When billing for endoscopy services, More..
Like most skilled nursing facilities (SNFs), you and your staff are likely neck-deep in preparations for the new survey requirements of participation (RoPs). SNFs are in the midst of Phase 2 implementation, which includes a new survey process, as well as updated Interpretive Guidance (IG), More..
Telemedicine, and telehealth in general, has been growing tremendously in recent years, thanks in large part to advances in technology and patient demand. A 2014 HIS technology report projected that the number of telehealth patients by 2018 would have grown from 250,000 in 2013 to More..