Hammer
Audio Educator is the property of HealthAudio LLC
Join Our mailing List
Related Conferences
September 23, 2010

The Power of Customer Service for Physicians and Staff
Presenter: Drew Stevens

September 27, 2010

OASIS-C WEEK
Presenter: Karen A. Vance

September 30, 2010

Diagnosis Coding and OASIS-C
Presenter: Tricia A. Twombly

October 1, 2010

Making Wound Care Work with OASIS-C
Presenter: Beth Hawkins Bradley

October 6, 2010

Surgical Modifier Round-up For Specialty Coders
Presenter: Leesa A. Israel

October 12, 2010

HOSPICE UPDATE SERIES
Presenter: Susan Balfour

October 14, 2010

Hospice Claim Requirements: Get it Right the First Time
Presenter: Aaron Little

October 26, 2010

HIPAA 2010: Are Your Bases Covered?
Presenter: Wayne J. Miller

November 2, 2010

Gifts and Discounts: What's Permissible, What's Not
Presenter: Wayne J Miller

November 10, 2010

Patient Registration Secrets: Documentation, Verification and Collection
Presenter: Steve Verno

SEARCH:
Telephone Triage Tips for the Front Office
Presented by Jill M. Young, CPC, 1 AAPC CEU Approved
This conference originally aired on: 04/14/2009
ON-DEMAND WEBINAR

These 7 small changes will make a big difference on your front end

If front office management is causing you more headaches than your patient care, you are not alone. 

Poor patient communication leads to wasted time and money recalling patients and others for clarifications. Stop the hemorrhage with this 60 minute audioconference and make changes now that will offer improvements in both the efficiency and attitudes of your staff.

Here's what you will learn:

  • Five things you can do today to improve your work on the phone.
  • Telephone answering trees – the good, bad and ugly.
  • Ways to de-stress incoming patient calls
  • Boost your office efficiency in ways you never imagined!
  • Stop cranky coworkers from nasty remarks over message-taking protocol.

Who should attend? Front desk, clinical staff, billers, coders, supervisors and administrators.

Why use AudioEducator?

  • Skip the costly travel arrangements and wasted time. Our conferences are available from the comfort and convenience of your own office or meeting room.
  • Multiple formats to fit your training needs. All of our conferences are available on CD or PDF transcript so you can train your staff around your schedule.
  • Every conference includes the speaker's materials so you can keep learning long after the conference is over.
  • Gather around a speaker phone or computer and train your team for one low price.
  • Multiple locations? Ask our customer specialists about discounts for your whole staff.

Order Below or Call 866-458-2965 Today

Jill M. Young

Jill M. Young is the principal of Young Medical Consulting, LLC. She brings with over 30 years of medical experience.  This includes a diverse background in all areas of medicine from clinical to billing and she has worked with many physician specialties.

Her consulting company provides the usual consulting services but additionally provides both education and training from front office to back. Young's comments and opinions can be seen in several publications and at audio-conferences.  She is a member of the newly formed  Local Chapter Board National Board of the AAPC (AAPCCA).  Her professional speaking includes speaking educational lectures nationally for the AAPC and for the Michigan State Medical Society.  She has been a topic speaker at the AAPC National Conference for the past 5 years.

"Speaker was excellent, kept on point and stuck to the slides."
- Marianne Whitman 

"The content was useful and the semiar moved along a good pace"
- Ann Amato

"No travel involved. Able to fit in normal routine and still have opportunity to learn."
- Marie Carter,RN

"educational, the different questions and feedback from around the country."
- Maria Gloria Cabarrus

"Learning about new edits and how best to appeal."
- Pam Cowart

"Good review of causes and actions to prevent/deal with"
- sharon iversen

"Ability to listen to the program on my own schedule during the scheduled day! Great way to manage my time....."
- Anne-Marie Eugley

"Straightforward content, speaker was not monotone and kept the presentation moving along."
- Matthew Hale

 

New! Value Pack Pricing

3 Value Pack. 3 Price Points. Endless Possibilities.

The more you buy, the more you save! Get the training you need without busting your budget with our new Value Pack Pricing. Choose 5, 10, or 20 conferences, CDs, or transcripts and enjoy low prices, flexible training and free extras! NEW: Mix and match formats to suit your needs!

5-PACK for just $497 -- That's more than $450 off our regular prices!

How does it Work?
  • Purchase a Value Pack, and browse www.AudioEducator.com for the topics that interest you
  • When you're ready to order a conference, CD or transcript, just call and tell our Customer Service Rep that you're a Value Pack customer. Register for all items at once, or call as you go. The choice is yours!
  • For conference events, you'll receive your conference login instructions a few days before the event you've chosen. CD and transcript orders are available 2 weeks after a live event.
To Order Call 866-458-2965 Today!
Choose from dozens of conferences and multiple specialties
Select all items at once, or enroll as you go - the choice is yours!
Our speakers are the best in the industry - talk to them in our Q&A sessions after every live conference, or listen to what others have asked in our recordings and transcripts. 
Benefits
Price
Items
Total
Price Per Item*
$497
5
5 total
(save $488)
$99.40
* These prices are valid on full package purchases only - conferences, CDs, and transcripts are not sold individually at these rates.
PLUS: Need more CDs? Purchase the CD recordings of any live sessions you attend for just $47 each.
Why use AudioEducator?
  • Skip the costly travel arrangements and wasted time. Our conferences are available from the comfort and convenience of your own office or meeting room.
  • Multiple formats to fit your training needs. All of our conferences are available on CD or PDF transcript so you can train your staff around your schedule.
  • Every conference includes the speaker's materials so you can keep learning long after the conference is over.
  • Gather around a speaker phone or computer and train your team for one low price.
  • Multiple locations? Ask our customer specialists about discounts for your whole staff.w codes now unbundle placement of a stereotactic frame when performed.
 

CEU Approved

Order Now!
Telephone Triage Tips for the Front Office 
(PLEASE SELECT QTY)
CD Only
Includes CD with the conference recording and reference materials. (For new conference, CDs will be delivered after the live session has taken place.)
$197*
Transcript PDF
Includes keyword searchable PDF transcript and reference materials. Delivered via email after the conference. Call 866-458-2965 for a hard-copy transcript.
$197
* Shipping cost of $7.95 will be added to marked products.

Indicate the quantity above and click "Add to Cart" to continue


Your order is always supported by our 100% Money-Back Guarantee!

To place an order via fax or mail, please print out this PDF order form.

 

If you are a member of one of our partner associations, remember to enter your special discount code in the checkout to get your partner discount!

Note: If your association isn't currently part of our partnership program, forward a request to have your association added, to sales@audioeducator.com