These 7 small changes will make a big difference on your front end
If front office management is causing you more headaches than your patient care, you are not alone.
Poor patient communication leads to wasted time and money recalling patients and others for clarifications. Stop the hemorrhage with this 60 minute audioconference and make changes now that will offer improvements in both the efficiency and attitudes of your staff.
Here's what you will learn:
- Five things you can do today to improve your work on the phone.
- Telephone answering trees – the good, bad and ugly.
- Ways to de-stress incoming patient calls
- Boost your office efficiency in ways you never imagined!
- Stop cranky coworkers from nasty remarks over message-taking protocol.
Who should attend? Front desk, clinical staff, billers, coders, supervisors and administrators.
Why use AudioEducator?
- Skip the costly travel arrangements and wasted time. Our conferences are available from the comfort and convenience of your own office or meeting room.
- Multiple formats to fit your training needs. All of our conferences are available on CD or PDF transcript so you can train your staff around your schedule.
- Every conference includes the speaker's materials so you can keep learning long after the conference is over.
- Gather around a speaker phone or computer and train your team for one low price.
- Multiple locations? Ask our customer specialists about discounts for your whole staff.
Order Below or Call 866-458-2965 Today

Jill M. Young is the principal of Young Medical Consulting, LLC. She brings with over 30 years of medical experience. This includes a diverse background in all areas of medicine from clinical to billing and she has worked with many physician specialties.
Her consulting company provides the usual consulting services but additionally provides both education and training from front office to back. Young's comments and opinions can be seen in several publications and at audio-conferences. She is a member of the newly formed Local Chapter Board National Board of the AAPC (AAPCCA). Her professional speaking includes speaking educational lectures nationally for the AAPC and for the Michigan State Medical Society. She has been a topic speaker at the AAPC National Conference for the past 5 years.
"Speaker was excellent, kept on point and stuck to the slides."
- Marianne Whitman
"The content was useful and the semiar moved along a good pace"
- Ann Amato
"No travel involved. Able to fit in normal routine and still have opportunity to learn."
- Marie Carter,RN
"educational, the different questions and feedback from around the country."
- Maria Gloria Cabarrus
"Learning about new edits and how best to appeal."
- Pam Cowart
"Good review of causes and actions to prevent/deal with"
- sharon iversen
"Ability to listen to the program on my own schedule during the scheduled day! Great way to manage my time....."
- Anne-Marie Eugley
"Straightforward content, speaker was not monotone and kept the presentation moving along."
- Matthew Hale
New! Value Pack Pricing
3 Value Pack. 3 Price Points. Endless Possibilities.
5-PACK for just $497 -- That's more than $450 off our regular prices!

- Purchase a Value Pack, and browse www.AudioEducator.com for the topics that interest you
- When you're ready to order a conference, CD or transcript, just call and tell our Customer Service Rep that you're a Value Pack customer. Register for all items at once, or call as you go. The choice is yours!
- For conference events, you'll receive your conference login instructions a few days before the event you've chosen. CD and transcript orders are available 2 weeks after a live event.
- Skip the costly travel arrangements and wasted time. Our conferences are available from the comfort and convenience of your own office or meeting room.
- Multiple formats to fit your training needs. All of our conferences are available on CD or PDF transcript so you can train your staff around your schedule.
- Every conference includes the speaker's materials so you can keep learning long after the conference is over.
- Gather around a speaker phone or computer and train your team for one low price.
- Multiple locations? Ask our customer specialists about discounts for your whole staff.w codes now unbundle placement of a stereotactic frame when performed.




